Question 1

What should I expect from discharge planning at Cleveland Clinic's main campus?

Accepted Answer

Cleveland Clinic's discharge planning is handled by case managers and social workers, and the main campus operates a Departure Lounge specifically to help coordinate a patient's transition out of the hospital. Cleveland Clinic also operates additional regional hospitals throughout Northeast Ohio beyond the main Euclid Avenue campus, so discharge processes can vary slightly by location.

Question 2

How does discharge planning work at University Hospitals in Cleveland?

Accepted Answer

University Hospitals, an integrated network of 21 hospitals and more than 50 health centers across 16 counties in northern Ohio with UH Cleveland Medical Center as its flagship, typically begins case management review within 24 hours of admission according to its "Going Home" discharge materials. This early start is meant to give families more lead time before an actual discharge date is set.

Question 3

What does discharge planning look like at MetroHealth?

Accepted Answer

MetroHealth, Cuyahoga County's safety-net health system with five hospitals, four emergency departments, and more than a dozen health centers, handles discharge planning through its Social Work department, centered at its main campus, home to the county's Level I Adult Trauma Center. Families should expect Social Work staff to coordinate post-discharge needs including home care referrals, rehab placement, or facility transitions.

Question 4

I only got 48 hours' notice for my parent's hospital discharge in Cleveland. What should I do first?

Accepted Answer

Contact the hospital's assigned case manager or social worker immediately to clarify the recommended level of care, home with services, short-term rehab, or a facility placement, and simultaneously start calling your county's Area Agency on Aging, Western Reserve for Cuyahoga, Lake, Lorain, Medina, or Geauga counties, or Direction Home Akron Canton for Summit or Portage, to explore PASSPORT, the Assisted Living Waiver, or other support options in parallel with any private-pay search.

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