Cleveland Clinic's discharge planning is handled by case managers and social workers, and the main campus operates a Departure Lounge specifically to help coordinate a patient's transition out of the hospital. Cleveland Clinic also operates additional regional hospitals throughout Northeast Ohio beyond the main Euclid Avenue campus, so discharge processes can vary slightly by location.
Inside the discharge window
Families navigating a discharge from Cleveland Clinic's main campus on Euclid Avenue often encounter the hospital's Departure Lounge, a space designed specifically to smooth the transition once a patient is medically cleared to leave.
Case managers and social workers coordinate the actual planning work, arranging home care referrals, rehab placements, or equipment needs, and families should expect these conversations to start well before the actual discharge day, not on it.
Because Cleveland Clinic runs multiple regional hospital campuses across Northeast Ohio in addition to the main campus, families should ask specifically how discharge planning works at whichever campus their family member is admitted to, since practices can differ by location.
